Privacy Policy

Last Updated: August 12, 2026
Crowe Electric Inc. (“Crowe Electric,” “we,” “us,” or “our”) respects your privacy and is committed
to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you
visit or use our website, https://crowe-electric.com/ (the “Website”), contact us, request an
estimate or service, communicate with us, or otherwise interact with Crowe Electric.
By using our Website, you acknowledge that you have read this Privacy Policy. If you do not
agree with this Privacy Policy, please do not use the Website.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

First and last name;
Telephone or mobile phone number;
Email address;
Mailing or service address;
Information about your electrical service needs, property, or project;
Information contained in messages or other communications you send to us;
Information submitted through our contact, estimate, scheduling, or service-request
forms;
Information submitted through our employment or career application forms, including
resumes and other application materials; and
Information necessary to process payments or otherwise conduct business with you.

When you visit our Website, certain information may also be collected automatically, including
your IP address, browser type, device type, operating system, pages viewed, referring website,
and information about how you interact with our Website.

2. How We Use Information

We may use the information we collect to:

Respond to inquiries and requests;
Provide estimates and information about our services;
Schedule and provide electrical services;
Communicate with customers and prospective customers;
Send appointment, service, project, and other business-related communications;
Process payments and maintain business records;
Respond to customer-service requests;
Improve our Website, services, and customer experience;
Maintain the security and functionality of our Website and systems;
Detect, prevent, and investigate fraud, abuse, unauthorized access, or other unlawful
activity;
Evaluate employment applications and communicate with applicants;
Send marketing or promotional communications when permitted by law and consistent
with your preferences; and
Comply with applicable laws, regulations, legal obligations, and legal processes.

We do not use personal information for purposes that are materially different from those
described in this Privacy Policy without providing additional notice when required by applicable
law.

3. Text Messages and Mobile Communications

If you voluntarily provide your mobile telephone number and opt in to receive text messages
from Crowe Electric, you consent to receive text messages from Crowe Electric at the number
provided.

Messages may include service-related communications, appointment reminders, updates,
customer communications, and, where separately permitted, promotional or marketing
messages.

Consent to receive text messages is not a condition of purchasing goods or services
from Crowe Electric.

Message frequency may vary. Message and data rates may apply depending on your mobile
carrier and service plan.

You may opt out of text messages at any time by replying STOP to a Crowe Electric text
message. You may reply HELP for assistance. You may also contact us using the information
provided in the “Contact Us” section below.

After you opt out of marketing text messages, you may still receive certain non-promotional
communications that are necessary to provide services or respond to an existing business
relationship, where permitted by law.

We do not sell or rent mobile telephone numbers collected for text-message communications.

4. Cookies and Website Technologies

Our Website may use cookies and similar technologies.
Cookies are small files stored on your device by your web browser. We may use cookies and
similar technologies to:

Operate and maintain the Website;
Remember preferences;
Understand how visitors use our Website;
Measure Website performance;
Improve our Website and services;
Help protect the Website from fraudulent or malicious activity; and
Understand the effectiveness of our marketing efforts, where applicable.

You can generally control or disable cookies through your web browser settings. Disabling
certain cookies may affect the functionality of the Website.

5. Analytics

We may use third-party analytics services, such as Google Analytics, to help us understand
Website traffic and how visitors interact with our Website.

These services may collect information such as your IP address, device information, browser
information, pages visited, and other Website usage information.

We use analytics information primarily to understand Website performance, improve our
Website, and better understand how customers find and use our services.

If the specific analytics or tracking services used on our Website change, this Privacy Policy
may be updated accordingly.

6. How We Share Information

We do not sell your personal information for monetary consideration.
We may disclose personal information when reasonably necessary to operate our business and
provide services. This may include sharing information with:

Website hosting and technology providers;
Customer relationship management and scheduling providers;
Email, telephone, text-message, and communications service providers;
Payment processors and financial service providers;
Accounting, legal, insurance, and other professional advisors;
Service providers and contractors who assist us in providing our services;
Analytics and website service providers;
Information-technology and security service providers;
Government authorities, courts, or law enforcement when required or permitted by law;
and
Other parties when reasonably necessary to protect the rights, property, safety, or
security of Crowe Electric, our customers, employees, or others.

These service providers are authorized to use personal information only as reasonably
necessary to provide services to Crowe Electric or as otherwise permitted by law.

7. Employment Information

If you submit an employment application or resume to Crowe Electric, we may collect and use
the information you provide to evaluate your qualifications, communicate with you about
employment opportunities, and administer our recruiting process.

Employment-related information may be shared with service providers that assist us with
recruiting, hiring, background checks, communications, or other employment-related activities,
as permitted by law.

8. Payment Information

If you make a payment to Crowe Electric through a third-party payment processor, your payment
information may be collected and processed directly by that payment provider.

Payment information processed by a third-party provider may be subject to that provider’s own
privacy policy and terms.

9. Third-Party Websites and Services

Our Website may contain links to third-party websites or services, including websites operated
by manufacturers, service providers, social-media platforms, payment providers, or other
organizations.

Crowe Electric does not control and is not responsible for the privacy practices or content of
third-party websites or services.

We encourage you to review the privacy policy of any third-party website or service before
providing personal information.

10. Information Security

Crowe Electric maintains reasonable administrative, technical, and physical safeguards
designed to protect personal information against unauthorized access, acquisition, use,
disclosure, alteration, or destruction.

The safeguards we use are designed to be appropriate to the nature and amount of information
maintained by Crowe Electric and the risks associated with that information.

No method of transmitting or storing information electronically can be guaranteed to be
completely secure.

Crowe Electric also maintains information-security practices intended to comply with applicable
Massachusetts requirements, including applicable requirements under 201 CMR 17.00. Massachusetts requires covered businesses to maintain a comprehensive written
information-security program containing appropriate administrative, technical, and physical
safeguards.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it
was collected, including providing services, maintaining customer and business records,
processing transactions, resolving disputes, enforcing agreements, complying with legal and
regulatory requirements, and protecting our legitimate business interests.

The length of time information is retained depends on the nature of the information and the
purpose for which it was collected.

When information is no longer reasonably necessary for legitimate business or legal purposes,
we take reasonable steps to securely delete, destroy, or de-identify it, as appropriate.

12. Children’s Privacy

Our Website is intended for a general audience and is not directed toward children under 13.

We do not knowingly collect personal information online from children under 13. If we learn that
we have inadvertently collected personal information from a child under 13, we will take
reasonable steps to delete that information.

13. Your Privacy Choices

Depending on applicable law and your circumstances, you may have rights concerning your
personal information.

These rights may include the ability to request access to, correction of, or deletion of certain
personal information, or to opt out of certain marketing communications.

You may also withdraw consent for certain communications, including marketing emails or text
messages, by following the instructions provided in those communications.

Some information may be retained or may not be deleted when retention is necessary to
provide services, complete a transaction, comply with legal obligations, maintain required
business records, resolve disputes, prevent fraud, or for other purposes permitted by law.

To make a privacy-related request, please contact us using the information in the “Contact Us”
section below.

We may need to verify your identity before completing certain requests. We will use reasonable
measures to verify that the person making a request is authorized to do so.

14. Massachusetts Residents

Crowe Electric is located in Massachusetts and takes reasonable measures to protect personal
information as required by applicable Massachusetts law.

Massachusetts law, including M.G.L. c. 93H and 201 CMR 17.00, establishes requirements
concerning the security and protection of certain personal information belonging to
Massachusetts residents.

If Crowe Electric experiences a security breach that triggers Massachusetts’ breach-notification
requirements, we will comply with applicable notification requirements. Massachusetts law
requires covered entities to provide notice when they know or have reason to know of certain
security breaches or unauthorized acquisition or use of qualifying personal information.

15. Marketing Communications

Crowe Electric may use contact information you provide to communicate with you about our
services, promotions, offers, or other information that may be relevant to you, where permitted
by law.

You may opt out of marketing emails by following the unsubscribe instructions included in the
email.

You may opt out of marketing text messages by replying STOP to the applicable Crowe Electric
text message.

Opting out of marketing communications does not prevent us from sending communications
necessary to provide services, respond to an inquiry, manage an appointment, or administer an
existing business relationship.

16. Do Not Track

Some web browsers offer a “Do Not Track” setting.

Our Website does not currently respond to all browser-based Do Not Track signals. Because
there is not a universally accepted standard for interpreting such signals, we may not respond to
them in every circumstance.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business,
Website, services, technology, or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this Privacy
Policy.

We encourage you to periodically review this Privacy Policy for the most current information
about our privacy practices.

18. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal
information, please contact us:

Crowe Electric Inc.

77 Accord Park Drive, Unit C4
Norwell, MA 02061
United States

Email: [email protected]
Phone: 781-896-2606

You may also contact us through our Website at:

https://crowe-electric.com/contact-us/

Crowe Electric Inc.
77 Accord Park Drive, Unit C4
Norwell, MA 02061