Journeyman Electrical Technician

Crowe Electric is currently hiring for a full-time time Customer Service / Office Assistant to provide top-quality customer service and help our office run smoothly in the Marshfield, MA area. This full-time position with our electric company earns a competitive wage.

In addition to competitive pay and our supportive culture, we offer our administrative team the following benefits:

  • Medical and dental insurance
  • Paid time off (PTO)
  • 401(k)
  • Paid vacation time
  • Bonuses

So, now that you’ve learned the who, what, where, and why, you may be wondering HOW? It’s easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!

Day-to-Day

As a Customer Service / Office Assistant, you are an invaluable member of our administrative team. You are tasked with managing a high volume of incoming phone calls and emails. Listening carefully, you identify and assess our customers’ electric needs and then provide them with accurate information to help resolve their concerns. As you interact over the phone, you enter a detailed record of the call into our database. You also process and file any documents related to the call. As needed, you schedule technicians to go out to our customers’ homes.

You also maintain our financial records by reviewing any outstanding bills and reaching out to clients as needed. Using your positive and friendly disposition, you also create our weekly blog and social media posts to keep our customers informed. By going the extra mile, you assure our customers that they can trust our company with even their toughest electrical challenges. It brings you great joy seeing that our customers are taken care of!

About Crowe Electric

Founded in 2018, we have been, and always will be, committed to providing exceptional residential and commercial electrical services to the residents of our community. We provide quality workmanship on all projects, big and small. When we are called to your home or business, we will lay down mats and tarps so that we can keep the work area cleaner than when we showed up.

Our certified master electrician and team of expert electricians are fully trained and highly skilled. We make sure that our electricians are fully qualified and capable of handling all electrical components on any project. Our employees pride themselves on their up-to-date knowledge and expertise, and we aim to help them stay at the top of their game. To that end, we provide training and a strong team culture. We also offer great benefits so that our employees know how much we value the excellent work they do.

Our Ideal Customer Service/Office Assistant

  • Self-starter – independently tackles tasks and strives to complete objectives
  • Problem-solver – quickly addresses and fixes issues
  • Effective communicator – excellent communication skills, both written and verbal
  • Punctual – manages time well and effectively prioritizes multiple administrative tasks
  • Team-oriented – understands the importance of teamwork

If this sounds like you, keep reading about this amazing full-time opportunity with our electrical company!

Requirements

  • Experience using Google Docs

Experience with QuickBooks, Service Titan, and marketing is preferred but not required. If you meet the above requirements, we need you. Apply today to join our administrative team either full-time!

Location: 02050

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